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Quality Heating & Cooling is a heating, cooling, and indoor air quality company providing HVAC service including furnace and air conditioner maintenance, repair, and installation to residential and commercial customers in Stark County and surrounding areas.
The company is very confident in the level of quality that it provides as its name indicates. Because of this confidence, Quality Heating & Cooling can offer an exclusive two-year test drive with a 100% money back satisfaction guarantee on heating and cooling equipment installations.
Reid and Adriann Sittler acquired the business in 2020 from Adriann’s father Rick Groff. The company began in 1985 and had an established loyal customer base. The Sittlers have brought the business into the next generation, continuing to provide the highest level of quality using technology and innovation.
They moved the company headquarters to a larger building in North Canton to accommodate their growing team of employees and vehicle fleet to better serve their expanding customer base. This led to further development of their state of the art training center. With these improvements, Quality is positioned to train employees from the ground up to become world class technicians. Quality is always looking for new technicians interested in a career in the HVAC industry. Interested applicants should apply at www.qualityheatingandcooling.com/careers.
“Life these days is busy for everyone so an HVAC system can be out of sight out of mind for many homeowners,” said Reid. “However, proper maintenance, service and replacement of equipment as needed can make a major impact on your comfort, utility bills and overall peace of mind. The role of indoor air quality is also easily overlooked but we should all think of air quality going hand in hand with any HVAC system. Quality is here to offer honest recommendations for heating, cooling, and indoor air quality needs.”
Now, in its 40th year, the company has the reputation as the community favorite. “Quality is our name, but we do have the accolades to show for it!” Reid Sittler exclaimed. Quality Heating & Cooling is a top 10 Trane Comfort Specialist in the Northern Ohio to West Virginia region. The company has been awarded Neighborhood Favorite on Nextdoor for three years in a row. Quality was voted #1 in the Best of the Best Community Choice Awards. Quality maintains an A+ rating and zero negative complaints with the Better Business Bureau. Quality has also earned over 1,500 five star reviews since Reid and Adriann acquired the business.
Adriann grew up around the business and learned the ins and outs by working alongside her dad. After graduating from The Ohio State University, Adriann married the love of her life, Reid Sittler. Reid, a U.S. Marine veteran, graduated from Colorado Technical University with a degrees in business management and general studies. After enjoying successful careers elsewhere, they joined Quality Heating & Cooling. Reid fulfilled the role of general manager and learned the business and the industry by training with his father-in-law.
Reid was impressed with the team at Quality and how much the company helped customers and the community. When Rick decided to retire, the couple bought the family business. As a local, veteran-owned family business, the Sittlers continue to treat customers like they would want to be treated – with fairness, respect, and integrity. It is their dream that someday one or all of their three children decide to carry on the family business.
The Sittler family live in North Canton and is very active in the community from sponsoring the North Canton Hoover Vikings Football Program to donating to First Christian Funfest. As an accredited member of the Veterans News Network, Quality is active in The Hometown Hero Project and participates every year in the Toys for Tots program. The company is also known for hosting furnace and air conditioner giveaways for veterans and for supporting organizations that assist cancer patients.
Quality Heating & Cooling is located at 501 Applegrove St. NW in North Canton. More information can be found at www.qualityheatingandcooling.com or by calling 330-497-8299.
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The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 13, 14, or 15. The higher the SEER the more efficient the system will be. The SEER rating of any given unit can range anywhere from 13 to 21.
Your heating and cooling systems work incredibly hard to perform their functions for your home everyday. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance is delayed. However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts. You should have maintenance completed on your system regularly to ensure maximum efficiency and prevent possible problems that may occur in the near future.
Heat pumps and air conditioners require a professional tune-up twice a year; in the spring and fall. Inspections on boiler and furnace systems should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps, blowers, fuel lines, oil tank and every part of the actual furnace and boiler. Meanwhile, heat pump and air conditioning unit inspections should also include inspections of the fan, compressor, indoor coils, outdoor coils, and refrigerant lines.
As your local Trane dealer, Quality Heating & Cooling is your troubleshooting expert, and is glad to help you. In addition, Trane also provides a network of troubleshooting technicians at Trane Distribution centers across the country which Quality Heating & Cooling will utilize to address your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported Service Manager(s) for assistance.
Filters for your Trane unit are made from higher-quality materials than those of the disposable filters found in retail stores. For that reason, replacement Trane filters can only be purchased through a Trane dealer. However, keep in mind that some Trane filters are reusable, and can be washed by hand in cold water.
As a Trane dealer, we are the best resource for identifying and supplying the correct, current parts for your system, as well as pricing and availability.
There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. Quality Heating & Cooling can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to ensure the size of the system you purchase will be large enough to heat or cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.
Under the standard factory warranty, Trane covers parts that fail during the warranty period due to defect in the part. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. All Trane equipment that we install is registered with Trane Corporation to ensure your 10 year parts warranty. If you cannot find your warranty certificate, Quality Heating & Cooling will also be able to provide you with that information. With a Quality Heating & Cooling Total Comfort Plan, you’ll have a ten year parts and labor warranty on your Trane equipment.
Quality Heating & Cooling provides heating, air conditioning, water heater, indoor air quality, and home energy evaluation services. The team handles repair, installation, replacement, and maintenance for several types of home comfort equipment.
The company services furnaces, boilers, heat pumps, central air conditioners, and ductless systems. Its technicians work with several equipment types and state that they can service different makes and models.
Quality Heating & Cooling serves North Canton, Canton, Akron, Massillon, and many other communities across Northeast Ohio. The current list of covered communities is available on the company’s Service Area page.
Emergency HVAC support is available for urgent heating and cooling problems. Customers should call the company directly to explain the issue and confirm the earliest available appointment.
Quality Heating & Cooling states that its service technicians are NATE certified. The company is also an Ohio licensed HVAC contractor and a Trane Comfort Specialist.
Financing options are available for qualifying heating and cooling projects, including central air conditioners, furnaces, heat pumps, and ductless systems. Customers can review the financing page and complete the online application to see available options.
The Home Comfort Club provides scheduled heating and cooling maintenance along with member benefits such as priority service and repair discounts. Current coverage, pricing, and membership terms are listed on the Home Comfort Club page.
Warranty coverage depends on the equipment and installation. Qualifying complete Trane systems installed by Quality Heating & Cooling may be eligible for Serenity System coverage, subject to registration, maintenance, ownership, and other program requirements.
Comfort Blitz
Special financing on qualifying comfort systems with approved credit. Not valid on previous sales. Cannot be combined with other offers. Quality reserves the right to modify or end this promotion at any time. HVAC License #11930
Expires: Quality reserves the right to end this promotion at any time.
Tackle Your Comfort
Cannot be combined with other offers. Must be presented at the time of purchase. Not valid on previous sales. Quality reserves the right to end this promotion at any time.
Expires: Quality reserves the right to end this promotion at any time.
Upgrade Your Game Plan
Special financing on qualifying comfort systems with approved credit. Not valid on previous sales. Cannot be combined with other offers. Quality reserves the right to modify or end this promotion at any time. HVAC License #11930
Expires: Quality reserves the right to end this promotion at any time.
Mini-Split Savings
*Discounts available on qualifying systems. Special financing with approved credit. Cannot be combined with other offers. Must be presented at the time of purchase. Not valid on previous sales. Cost of Ductless System does not include an electrical circuit.
Expires: Quality Reserves the Right to End this Promotion at Any Time.
Tankless Water Heater Savings
*Cannot be combined with other offers. Must be presented at the time of purchase. Not valid on previous sales. Quality reserves the right to end this promotion at any time.
Expires: Quality reserves the right to end this promotion at any time
Boiler Savings
*Cannot be combined with other offers. Must be presented at the time of purchase. Not valid on previous sales. Quality reserves the right to end this promotion at any time.
Expires: Quality reserves the right to end this promotion at any time
As a Veteran-Owned Company, Quality Heating and Cooling deeply appreciates the dedication and sacrifices made by our veterans, first responders, and educators.
We proudly offer a special discount on all our HVAC services to honor their service. Whether it’s a routine maintenance check, an emergency repair, or a complete system installation, we are committed to providing top-notch service at a reduced rate for those who have served our country and communities. This discount is our way of saying thank you for your unwavering commitment and bravery. We look forward to ensuring your home remains comfortable and safe throughout the year.