With over 40 years of experience serving our community, Quality Heating & Cooling is proud to introduce the Serenity System™ — a 40 Year Parts and Labor Warranty — a program designed to bring homeowners greater peace of mind, reliability, and long-term protection for their comfort systems. We understand that your heating and cooling equipment is one of the most important investments in your home, and our goal is to make sure it continues to perform at its best for years to come. The Serenity System Warranty reflects our commitment to quality workmanship, trusted products, and customer care you can count on.
Here’s Why Homeowners in Northeast Ohio are Choosing Quality Heating & Cooling for the the Serenity System 40 Year Parts & Labor Warranty:
Covers major repairs on your system for 40 YEARS!
We stand behind our installs, long after others disappear.
No surprise repairs in the middle of summer or winter.
Locks in long-term protection at today’s cost.
You’re buying peace of mind for your system!
Clear coverage with no fine print.
We assume the risk, NOT YOU!
Making a claim is simple and hassle-free. Just call Quality Heating & Cooling for a system diagnosis, and our team will guide you through the process. For priority response, Serenity System customers can call our dedicated line at 330-286-6553.
To help everything move quickly, please be prepared to provide the following documentation:
Quality Heating & Cooling may inspect the system prior to claim approval to verify eligibility and ensure the issue is properly documented so we can get your comfort restored as quickly as possible.
It covers parts & labor for manufacturing defects on your full Trane-branded HVAC system installed by Quality Heating & Cooling. That means if a covered part fails due to a defect, we supply the part and the labor to install it.
Coverage lasts for the lifetime of the system or up to 40 years from installation (whichever comes first), as long as you own and live in the home.
Only complete Trane-branded systems installed by Quality Heating & Cooling. Partial systems, individual components, or non-Trane equipment aren’t covered.
Yes! Labor to replace covered defective parts is included. This is a major difference versus most warranties that cover parts only
A diagnostic/service call fee may apply for the initial visit (at the company’s discretion). If charged, that fee is the homeowner’s responsibility and isn’t covered by the warranty.
The company’s total liability is limited to repair or replacement of the defective component/system, not exceeding the original purchase price of the product. No refunds or cash payouts.
Yes – One transfer only within 60 months of original purchase, with a $750 transfer fee per covered piece (system components and thermostat). The transfer must be completed within 90 days of ownership changes, and the new owner must meet all requirements (including Home Comfort Club status).
You must:
If any of these lapse, the warranty is voided permanently.
Not covered:
If a part is discontinued/obsolete or regulations change (e.g., refrigerant phase-outs), the warranty does not
cover system upgrades or regulatory changes. We’ll offer comparable substitutes if available; otherwise,
upgrade costs are the homeowner’s responsibility.
Coverage ends if ownership transfers or if the home is unoccupied for more than 6 consecutive months.
Call Quality Heating & Cooling for diagnosis. Be ready to provide:
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4.9
BOILER TUNE-UP FLASH SALE
*Cannot be combined with other offers. Must be presented at the time of purchase. Not valid on previous sales. Quality reserves the right to end this promotion at any time.
Big Savings Instantly!
Call for details. Save up to $3000 on select furnaces and air conditioner purchase. Special financing on qualifying comfort systems with approved credit. Not valid on previous sales. Cannot be combined with other offers. Limited time offer. HVAC License 11930.
Expires: Quality reserves the right to end this promotion at any time.
Service Call Savings
Cannot be combined with other offers. Must be presented at the time of purchase. Not valid on previous sales. Quality reserves the right to end this promotion at any time.
Expires: Quality reserves the right to end this promotion at any time.
Tune-up Special
*Cannot be combined with other offers. Must be presented at the time of purchase. Not valid on previous sales. Quality reserves the right to end this promotion at any time.
Expires: Quality reserves the right to end this promotion at any time.
Mini-Split Savings
*Discounts available on qualifying systems. Special financing with approved credit. Cannot be combined with other offers. Must be presented at the time of purchase. Not valid on previous sales. Cost of Ductless System does not include an electrical circuit.
Expires: Quality Reserves the Right to End this Promotion at Any Time.
Refer-a-Friend
Refer a friend and receive cash rewards toward any of the following:
Expires: Quality reserves the right to end this promotion at any time
As a Veteran-Owned Company, Quality Heating and Cooling deeply appreciates the dedication and sacrifices made by our veterans, first responders, and educators.
We proudly offer a special discount on all our HVAC services to honor their service. Whether it’s a routine maintenance check, an emergency repair, or a complete system installation, we are committed to providing top-notch service at a reduced rate for those who have served our country and communities. This discount is our way of saying thank you for your unwavering commitment and bravery. We look forward to ensuring your home remains comfortable and safe throughout the year.
