Reviews
227
Lincoln Way EastMassillon, Ohio 44646
(330) 574-7172
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Absolutely incredible customer service and promptness! They provided a very late night service call in bad weather to get our AC back up and running. Their knowledge, expertise, and experience are unmatched! Extremely professional and efficient! Truly a pleasure to work with!
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Our a/c went out last week. Called to set up a service appointment on a Wednesday and was able to send Cody a service tech out the next day. He reviewed our system and gave me options to repair our 36 year old a/c or to replace and based on all the information and age of the unit we decided to repla... Read MoreOur a/c went out last week. Called to set up a service appointment on a Wednesday and was able to send Cody a service tech out the next day. He reviewed our system and gave me options to repair our 36 year old a/c or to replace and based on all the information and age of the unit we decided to replace with a new Trane xr 16 Was able to setup a appointment for the new install the following Monday. On Monday Fred and Ivan arrived on time and got right to work. Through the install they communicated about the process and was informative about the new new ac unit and answered any questions I had. When the install was complete they was very diligent about cleaning up and walked me through the new unit. Thanks, Quality Heating & Cooling. Read Less
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From beginning to end our experience with Quintin, Shawn, Ben and Zak was first rate. They were all exceptionally competent, knowledgable and most cordial to us. What I appreciated most was there was no pressure sales and they were authentically relating to us. Coming from family histories of engine... Read MoreFrom beginning to end our experience with Quintin, Shawn, Ben and Zak was first rate. They were all exceptionally competent, knowledgable and most cordial to us. What I appreciated most was there was no pressure sales and they were authentically relating to us. Coming from family histories of engineers and mechanics, my wife and I are perfectionists in the quality that we accept, and Quality Heating and Cooling lives up to their name. The installation of our Trane Furnace and Air Conditioner and the Air Scrubber went smoothly. If you are in need of anything regarding heating and cooling, look no further. Read Less
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They did an excellent job, they were there quickly, even though there were communication issues between the office, answering service, and the service tech. Very happy with the installation of the new furnace.
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Quality Heating & Cooling is one of the best local businesses you can put your trust in. Reid and the rest of the staff make it personal and stand by their work and their word. We had issues with both our furnace and air conditioner which were very old and had a complete replacement done at the same... Read MoreQuality Heating & Cooling is one of the best local businesses you can put your trust in. Reid and the rest of the staff make it personal and stand by their work and their word. We had issues with both our furnace and air conditioner which were very old and had a complete replacement done at the same time. Utilizing their financing, we were able to pay off both at 0% financing and enjoy the benefits of all of the new features as well as air scrubber that was installed. We can't speak highly enough about our experience. If you're looking for heating and cooling specialists, give them a call. It'll be worth your time. Read Less