Meet Our Team

Management & Office Staff

Reid Sittler
President

Adriann Sittler
Vice President

Dawn Hawks
Dispatcher

Erica Capuano
Lead Coordinator

Quentin Cowling
Project Manager

Jennifer Neitz
Customer Service Representative

Rick Whitaker
Install Manager

Michael Kuziak
Project Manager

Fred Parsons
Quality Control Specialist
Fred’s position at Quality is Quality Control in the Install Department. He is one of Quality’s top technicians with a wide variety of service areas. Fred was born and raised in Massillon. His extensive training started at R.G Drage Technical Career Center. He then achieved his N.A.T.E Certification along with on the job training. Fred is now responsible for quality control of new HVAC installations. He chose this career because he enjoys having the ability to repair things and fulfilling his customer’s needs. Fred likes working for Quality because of the people he works with every day and he enjoys seeing his customers on a regular basis. Fred is married and has a son with one cat and one dog. He enjoys bike riding, fishing and working around the house.

Doug Sexton
Warehouse Manager

Katie Scheppler
Maintenance Coordinator

Paul Cantrell
Service/Operations Manager

Lori Butler
Assistant Controller
Lori, originally from Newburgh, New York, currently lives in Niles, Ohio. She earned a Master of Accountancy and accepted a position in the HVAC industry. Once involved, she discovered that she loved the work, the atmosphere and the science of it! She enjoys working for Quality because they’re down to earth people who focus on a team effort to get the job done which makes for a nice working environment. She is married with a young son and two teenage stepsons. As hobbies, she enjoys fitness instruction, bocce and kayaking!
Installers

Darin Groff
Lead Installer

Nicholas Ridenour
Lead Installer

Shawn Weisend
Lead Installer

Zach Ickes
Lead Installer
Service Technicians

Cody Ocel
Service Technician

Donald Mcclelland
Service Technician

Alex Savatt
Maintenance Technician

Adam Bottomley
Service Technician

John Riley
Service Technician
John Riley attended Fortis College to learn the HVAC trade. He was drawn to this industry because of the fact that heating and cooling will always be here as a career. He says that he likes working for Quality Heating & Cooling because it’s a good environment with great people, ownership and management. John lives in Brimfield, Ohio with his wife. They have two kids and two grandkids. When not at work, John enjoys coaching football and wrestling. He also enjoys spending time with his wife in his free time.

Zach Johnson
Maintenance Technician
call to schedule an appointment today